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A dedicated Help Desk support team is available to serve your technical support needs. Our team members possess a wide range of technical skills and look forward to answering your questions, finding solutions to your problems and ensuring that your online experience is an enjoyable one. We aim to provide prompt courteous service within 24 hours.

When corresponding with the Help Desk, include your course name/number and Student ID number and details on the problem you are experiencing, including any error messages you may have received.

Helpdesk Contact Information

Live Chat:
Chat is available during Help Desk hours


1.877.465.2250 option 1 (toll free)
1.709.466.6961 (local)

Helpdesk Hours - September - June:
Monday to Thursday - 8:30 am - 7:00 pm
Friday - 8:30 am - 4:30 pm
Saturday: Closed
Sunday: Closed

Helpdesk Hours - July - August:
Monday to Friday - 8:30 am - 4:00 pm

All times are in Newfoundland Standard Time (NST)